Voice Messaging Engineer Tier 3
Bring troubleshooting in a third level.
Support to Avaya Equipments.
Detalles del cliente
International HW and SW Solutions company.
Descripción de la vacante
The main responsibilities are to:
- Provide break fix remote support in a third level
- Identify, analyze, and resolve complex problems with Avaya equipments
- Contribute to client satisfaction and interface with clients
- Lead customer accounts
- Lead technical engineers
- Bring Support to Global customers
Perfil del candidato
Degree in IT Engineering or related field. Experience with Avaya AURA messaging 6.x. Modular messaging 3.x, 4.x, 5.x. Communication Manager Messaging 6.x. Linux Red hat distributions. System Platform. Depth Undersanding of Telecom Protocols like H.323. Experience with media servers like S3500, S87XX will be a plus. Advanced comunication in English language.
Oferta de empleo
- Benefits above the law.