2nd Level Support Technical Leader

Distrito Federal Permanente MXN30,000 - MXN55,000
  • Leader responsible of team support.
  • Ticket Solutions Management according with client processes

Sobre nuestro cliente

International company that is a leader provider of Telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions. More than +900 operators rely on its Active Intelligence platform to increase roaming revenues, to improve network security, to minimize risk and to ensure active testing and monitoring. With a strong record of innovation, this company is recognized for its ability to extract network and customer insights and to convert them into real-time actions that increase revenue, improve customer experience and reduce costs.


  • Daily following-up to open tickets
  • Propose and implement solutions to client incidents
  • Create, Document and communicate proceeds to solve recurrent problems 24x7
  • Ticket Solution Management according to the client process
  • Resources available management
  • Understand and executing of RAID data and enterprise process

Perfil buscado (Hombre / Mujer)

  • Experience with Linux, includes, protocols, network services, UNIX programming.
  • Experience with Shell scripting with UNIX or Linux
  • Knowledge with data bases (SQL, PL/SQL)
  • Attention detail
  • Good Communication Skills
  • Analysis and problem research skills

Qué Ofrecemos

  • Range Salary: 30,000 - 55,000 gross pesos
  • Benefit Above Law
Jose Zúñiga
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Descripción de la vacante

Tecnologías de la información
Sub Sector
IT Support
Technology & Telecoms
Distrito Federal
Tipo de contrato
Nombre del consultor
Jose Zúñiga
Referencia de la vacante

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