Helpdesk Support Analyst - Querétaro
- Aplicar
- Enviar vacante por email
- Guardar vacante
Bullet points
Provides on-site technical support to the organization's internal users
Analyzes possible solutions using standard procedures
Detalles del cliente
International Biotechnology Company
Descripción de la vacante
The Helpdesk Support Analyst provides on-site technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes), collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems, and typically resolves issues referred by help desk support.
Perfil del candidato
- Buildsknowledgeofthecompany, processesandcustomers
- Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
- Solves a range of straightforward problems
- Analyzes possible solutions using standard procedures
- Receives a moderate level of guidance and direction
- No supervisory responsibilities but provides guidance to new team members
- Solves problems in straightforward situations; analyzes possible solutions using technical/functional experience and judgment and precedents
- Explains in-depth information to others in straightforward/non-contentious situations
- Advanced english
Oferta de empleo
- Benefits superior
En Michael Page creemos en la diversidad e inclusión. Defendemos la igualdad de oportunidades sin discriminar por género, raza, edad, religión ni orientación sexual o por cualquier otro aspecto que pudiera ser considerado excluyente.