- Administer and manage everything related to microcomputing tasks
- Provide high quality initial support for all ICT service requests.
Sobre nuestro cliente
This international company is one of the world's leading independent storage partners for petroleum products, chemicals, gases and biofuels. It operates over 18 countries within Americas, Europe, Middle East, Africa, and Asia Pacific including China and India. Globally, it distinctive focus on both itcustomers and in providing unmatched service, coupled with a high degree of professionalism and creative logistical solutions that go way beyond traditional storage services.
- Provide high-quality initial support for all ICT service requests from the corporate environment.
- Resolution of problems with a high level of quality corresponding to the ICT environment of the corporation.
- Preparation and execution of budget of expenses and investments. Assist local management with the budget advance of the ICT area.
- Execute ICT investment projects, preparation of AfEs and obtaining budgets. Comprehensive management of these projects.
- Negotiation and management of voice communications (fixed and mobile telephony / VHF / UHF) and data. It will relate to the provider companies, establishing service contracts, negotiating rates, requesting and monitoring the status of these services, managing solutions.
- Prepare and test BCP / DRP plans.
- Database management (Lotus Notes, MySQL and Oracle).
- Management of the OT quality system.
- Management in the selection of new software requirements following corporate guidelines.
- Permanent visits to the different locations in the country, coordinating with those responsible for each of them the tasks to be carried out.
- Assistance in ICT projects.
- Follow the strategies established by the business unit.
- Data recovery management against unexpected events.
- Advise the local business unit on new technologies.
- Monitor and support corporate software packages and/or special tools.
- Provide support on ICT issues to the different areas of Projects/Engineering and Maintenance/Operations in order to advise them even when they have outsourced the issues.
Perfil buscado (Hombre / Mujer)
- ITIL 3.0 Foundations certificate
- Lotus Notes 9.x or higher (installation and operation)
- Azure (management and operation)
- Microsoft Endpoint Manager
- Networking, TCP/IP v4 and v6, QoS, (configuration and routing, knowledge of BGP)
- Cisco IOS, VPN and Firewall
- Microsoft Active Directory (management, administration and diagnosis)
- Hardware systems x86 (maintenance, replacement of parts, diagnosis)
- Virtualization with vmware vsphere 6.7 or higher (installation, configuration, administration and diagnosis)
- Operating System Windows Server 2016 or higher (installation, configuration, administration and diagnosis)
- Linux RedHat operating systems, CentOS version 7 or higher (installation, configuration, administration and diagnosis)
- Knowledge in disaster recovery plans
- VoIP, knowledge in Cisco Unified Communication Manager (CUCM) / ASTERIX
- Advanced English
- 70,000 - 80,000 monthly gross pesos
- Benefits Above Law