WFM Sr. Analyst - Mèxico

Projects and analysis:

• Provide analytical and strategy support to business and WFM individuals.
• Bring meaningful and actionable insight from data.
• Ensure completeness of deliverables as required and document results and present findings to management.
• Workforce planning for short term and Long term.
• Suggest and implement optimization opportunities.
• Diagnose and resolve complex to moderate issues.

Service Delivery:

• Support in ongoing BAU deliverables for WFM Planning.
• Manage delivery within agreed timelines and as per agreed quality standards.
• Independently interacts with business partners to understand business need and translates to technical specifications. Assist in developing and testing new information infrastructure.

Operational Effectiveness & Control:

• Sets up quality control framework and ensures adherence and constant improvement.
• Accountable to ensure quality and process control.
• Take ownership and actively manage project timelines. Execute standard reports, processes, files, and implements predefined algorithms.
• Sets up QA/QC framework and ensures adherence and constant improvement.
• Identify opportunities to streamline and drive automation as per business needs and operational efficiency goals.

Leadership & Teamwork:

• Uphold the highest level of integrity and act as a role model for all of the company values and business principles.
• Demonstrate a commitment to excel and perform to the highest standards.
• Develop and maintain working relationships and work well with all levels of management and business partners.