International Advertising Data Service company with current global development currently hiring Technical Support Engineer for Mexico
- Experience using SQL
- At leat 2 years providing first line support
Provide courteous professional customer service and technical assistance. Assist user community and other lT personnel to troubleshoot, maintain, and resolve desktop computer hardware and software issues.
- Provide desk side problem resolution support for all corporate users
- ldentify, troubleshoot, resolve, and escalate issues related to desktop computer
Trabaja con PageConsulting, la división de Servicios TI de Michael Page.
- MicroStrategy
- Full Remote
Responsible for team leadership according to the team level, Attention to client tickets, following-up for the client, and securing the SLA's clients on time and form
- Leader responsible of team support.
- Ticket Solutions Management according with client processes
Atención a aplicaciones en un nivel 2 con entendimiento de scripting y lectura de códigos de Java.
- Soporte a aplicaciones
- Secuencia de comandos
Atención a aplicaciones en un nivel 2 con entendimiento de scripting y lectura de códigos de Java.
- Scripting
- Secuencia de comandos
